WHAT: Market Manager WHEN: July 2022 REPORTS TO: Markets and Development Manager LOCATION: West India Quay and Gherkin SALARY: £120.00 day rate

Job Description

OVERVIEW

KERB is a business that powers other businesses. We focus on the incubation and growth of innovative, independent food businesses. We run brilliant street food markets, workshops, consultancy, bars, a food hall in Central London and have developed a growing, successful corporate catering company, KERB Events Limited. We are a food-obsessed and people-first company who believes that everyone with a bit of spark should have the opportunity to ignite it. Be it food entrepreneurs or team members, our mission is to create opportunity and joy through great food, from the KERB up.

JOB DESCRIPTION 

We are looking for a freelance Market Manager to manage some of KERB’s most iconic lunchtime markets around London. We need a talented, enthusiastic team player to deliver an excellent market experience for the customer, trader and client. The role encompasses ensuring the day-to-day of the market operations runs smoothly, ensuring all health and safety practices are implemented fully. Quality control (this includes eating!) and customer engagement all feature prominently. The role suits someone hungry to get involved with KERB, with a keen eye for detail, good communication skills, understanding Health & Safety principles and previous experience of working with a diverse and lengthy range of stakeholders. A grasp of the street food world and previous experience working on a stall is a big plus. We need a can-do character with the hunger and expertise to push this summer market forward to a new level.

RESPONSIBILITIES

● Responsibility for the day to day operational management of one of our most exciting markets
● Working with the Project Manager to ensure all recommended health and safety practices are adhered to
● Customer engagement – being the voice and face of KERB on the ground
● Focusing on the customer experience and developing ways to enhance this

 

PERSON SPECIFICATION 

● History and experience in street food
● A clear and detailed understanding of health and safety issues
● Knowledge of electricity, gas and foodservice operations
● Strong people management skills, working with a wide range of stakeholders to deliver the best outcome for KERB and its traders
● Proactive / self-starter able to focus and operate in a free-style work environment
● Excellent people skills, confident talking to customers and traders and developing long-term relationships
● An interest and understanding of the street food industry and wider food scene of London
● Love of the outdoors and food’s role within the city
● Positive and flexible attitude, with the ability to think laterally and willing to problem-solve


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