Job Description

OVERVIEW

KERB is a business that powers other businesses. We focus on the incubation and growth of innovative, independent food businesses. We run brilliant street food markets, workshops, consultancy, bars, and a food hall in Central London and have developed a growing, successful corporate catering company, KERB Events Limited.

We are a food-obsessed and people-first company that believes that everyone with a bit of spark should have the opportunity to ignite it. Be it food entrepreneurs or team members, our mission is to create opportunity and joy through great food, from the kerb up.

KERB Events are the go-to street food provider to Superbloom at the Tower of London, Festival of Speed at Goodwood, delivering bar operations for Guns & Roses at Tottenham Hotspur, Elton John at Watford FC all the way to the magical Christmas Light Trail at Kew. We are the listed street food provider for events at some of the most iconic venues in London.

JOB DESCRIPTION

To oversee the day-to-day working and develop the operations of KERB Events. The Operations Director is responsible for identifying, analysing, implementing and maintaining effective methods across the business so that it runs to its maximum productivity.

When people choose KERB Events they should be thinking: proper food, great people, enhancers of space, flexibility, great operators, relievers of stress/pain, and knowledgeable, progressive, doers.  It is the job of the Operations Director to ensure the effective delivery of this.

RESPONSIBILITIES:

OPERATIONS

To assume full responsibility for the day-to-day operations of KERB Events, including:

• Team management, clear resource planning processes and career progression
• Review of all current operational procedures, with a view to amending and creating new processes where appropriate
• Review current transport suppliers and logistical processes with a view to reducing costs across the business
• Manage warehouse and distribution centre including managing the team
• Ensure high quality of delivery across all KERB Events sites, events and activations
• Manage supplier relationships and commercial agreements where appropriate
• Working across departments to make sure that overarching operational procedures are being adhered to
• Joining the dots of the operations and logistics of all departments

PRIVATE EVENTS

• Review current private event systems, processes and communication internally between the private events and operations team
• Review current private event systems, processes and communication to improve how information is disseminated externally to traders, clients and venues
• Review how client tastings are currently being conducted and how we can professionalise and streamline these

FINANCIAL MANAGEMENT

• Reviewing current financial systems and implementing cost control strategies across the business to maximise departmental profit
• Responsible for all financial admin for Operations and Bars
• Managing annual financial targets and KPIs
• Attending regular finance-focused meetings and contributing to profit and loss forecasts on a monthly/quarterly basis
• Meeting monthly with the Finance Director to discuss headlines, progress, targets and plans

HEALTH & SAFETY

• Review all H&S policies and delegate responsibilities
• Ensure H&S systems are role appropriate, maintained and implemented to the highest standard
• Review Ops team’s H&S qualifications and training

MANAGEMENT OF THE BARS & OPS TEAM

• Provide supportive and effective leadership and management of staff within areas of responsibility
• 1-1 meetings – Ensuring these happen regularly (ideally weekly) with those directly managing
• Appraisals – held annually to ensure everyone is working productively and healthily
• Ensuring each member of staff working in the team has a relevant job spec and at least annual objectives
• Identifying and organising/delivering training with staff where required
• Setting target / KPI-related bonus initiatives, distributing effectively amongst the team and monitoring/reporting on a weekly/monthly basis
• Tackling issues such as missed targets, behaviour and/or work within the team deemed unsatisfactory, informally and formally where appropriate

WHO ARE WE LOOKING FOR?

• Someone that has worked in hospitality, restaurants, events and bars would be a real bonus
• Positive and flexible attitude, with the ability to think laterally and willing to problem solve
• An interest in the street food industry and the wider food scene of London
• A hands-on person who can hit the ground running
• An openness to rolling up your sleeves and pitching in from time to time on non-designated areas of the business – particularly on site
• Full completion of each job to the end and clear explanation of delegated duties to others
• Contributing to wider KERB plans in regular team meetings
• Passionate about food and drink and People
• Outstanding hustle

This list is in no way exhaustive and the incumbent may be asked to perform other tasks to help out the KERB family (within reason!)

WORK PERKS

• 20% off all KERB food & drink
• Hybrid/flexible working
• 25 days holiday (excluding bank holidays) + birthday day off
• Medicash
• Classpass
• Employee Assistance Program (EAP)
• Cycle To Work scheme
• Annual season ticket loan
• Refer a friend bonus
• Company Bonus Scheme
• Private Medical Insurance
• Enhanced maternity leave after 2 years

We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, and ethnicity, and to create an environment where everyone, from any background, can be happy at work.

Apply Now

---

< Back To KERB Careers